WARRANTY

Warranty and Repair Policy

Returns to Samboro  Authorized Repair Centres

 

Samboro Luggage has always been known as one of the best in the industry for standing behind our products. We continue to offer this high standard of service for both our Samboro and Delsey brands.

 

Our products are warranted against defects in workmanship or materials for the length of the warranty period as specified on the warranty card attached or enclosed with each product.

 

If ever a defect should arise, Samboro Luggage will repair or replace (at our discretion) your luggage and return it free of charge.

 

The warranty does not over airline or other carrier damage or misuse. By the nature of its use, luggage is subject to normal wear and tear, Samboro is not responsible for this or damage to contents. Always inspect your luggage before leaving the terminal and act immediately to file a claim if your luggage has been damaged in transit.

 

All returns must be authorized before sending any product back: 
Please contact our Customer Service Department at 1-800-923-3388 ext. 133 Ian Shields or e-mail us at customerservice@samboro.ca.

 
Returns to Samboro



For returns on claims under warranty or for non-warranty repair due to misuse, please package your product for shipping and send freight pre-paid ith a brief note and proof of purchase to:

 

Samboro Luggage (Canada) Corp.,

88B East Beaver Creek Road, Unit 4

Richmond Hill, ON, Canada 
L4B 4W2

 

For your convenience, you may be asked to send your luggage to one of our Authorized Repair Depots located near you as listed below:

 

Authorized Repair Centres
Alberta
 
Bags & Luggage
 
15221 Stony Plain Road, Edmonton, AB, T5P 3Y4
Tel: 780.413.4124
Hours of Operation:
Mon: 11 AM - 4 PM
Tues: Closed
Wed: 11AM - 4 PM
Thurs: 11AM - 4PM
Fri - Sun: Closed

 
Handy Luggage
 
4704 Manhattan Road SE, Calgary, AB, T2G 4B5
Tel: 403.287.3179
Hours of Operation:
Mon-Fri: 9 AM - 5:30 PM
Sat: 9 AM - 4 PM
 
British Columbia

Godfrey's Luggage & Leather
 
2508 Douglas Street, Victoria, BC, V8T 4M1
Tel: 250.388.5262
Hours of Operation:
Mon: Closed
Tues-Sat: 9:30 AM - 5 PM
 
Quickie Cobbler
 
1824 Byland Road, Kelowna, BC, V1Z 1A9
Tel: 250.769.4292
Hours of Operation:
Mon-Fri: 7 AM - 5 PM
Sat: 8 AM - 12 PM
 
Weston Luggage
 
316 East 1st Avenue, Vancouver, BC, V5T 1A9
Tel: 604.685.9749
Hours of Operation:
Mon-Fri: 9 AM - 5 PM
Sat: 10 AM - 4 PM
 
Manitoba
 
 
U.N. Luggage
 
175 McDermott Avenue, Winnipeg, MB, R3B 0S1
Tel: 204.943.1068
Hours of Operation:
Mon-Wed & Fri: 8 AM - 5 PM
Thurs: 8 AM - 7 PM
Sat: 10 AM - 4 PM
 
Ontario
 
 
Samboro Luggage (Canada) Corp.
 

88B East Beaver Creek Road, Unit 4, Richmond Hill, ON, L4B 4W2

Tel: 905.305.1888 ext. 133 or 1.800.923.3388 ext. 133
Fax: 905.305.0128
Contact: Ian Shields
 
Capital City Luggage
 
1337 Wellington Street West, Ottawa, ON, K1Y 3B8
Tel: 613.725.3313
Hours of Operation:
Mon-Fri: 9 AM - 6 PM
Sat: 9 AM - 5 PM
 
Evex (Mississauga)
 
1911 Dundas Street East, Mississauga, ON, L4R 1M1
Tel: 905.238.7900
Hours of Operation:
Mon-Fri: 9 AM - 6 PM
Sat: 9 AM - 5 PM
 
Evex (Thornhill)
 
71 Doncaster Avenue, Thornhill, ON, L3T1L6
Tel: 905.881.9161
Hours of Operation:
Mon-Fri: 9 AM - 6 PM
Sat: 9 AM - 5 PM
 
Luggage Town Ltd.
 
644 Millway Avenue (Unit #1), Concord, ON, L4K 4H4
Tel: 905.669.6358
Hours of Operation:
Mon-Fri: 9 AM - 7 PM (Please call beforehand)

 

Ottawa Leather Goods
 
179 Sparks Street, Ottawa, ON, K1P 5B9
Tel: 613.232.4656
Hours of Operation:
Mon-Fri: 9 AM - 5:30 PM
Sat: 9:30 AM - 5 PM
Erroll's Shoe & Luggage Repair
60 St. Paul Street, St. Catharines, ON, L2R 3M2
Tel: 905.682.0572
Hours of Operation:
Mon: Closed
Tue-Fri: 10 AM - 5:30 PM
Sat: 10 AM - 3 PM
Sun: Closed
 
Bagot Leather Goods
1-34 Princess Street, Kingston, ON, K7L 1A4
Tel: 613.544.4612
Hours of Operation:
Mon-Fri: 9:30 AM - 5:30 PM
Sat: 9:30 AM - 5 PM
Sun: Closed
Quebec
 
 
JP Grimard Luggage Manufacturer Inc. (Laval)
 
3232 boul. St Martin O., Laval, QC, H7T 1A1
Tel: 450.681.8611
Hours of Operation:
Mon-Wed: 10 AM - 6 PM
Thurs & Fri: 10 AM - 8 PM
Sat: 9 AM - 5 PM
 
JP Grimard Luggage Manufacturer Inc. (Montreal)
 
177 Beaubien Est, Montreal, QC, H2S 1R3
Tel: 514.277.4172
Hours of Operation:
Mon-Wed: 9 AM - 6 PM
Thurs & Fri: 9 AM - 8 PM
Sat: 9 AM - 5 PM
 
Baggages et Cetera
 
430 Rue St. Vallier Ouest, Quebec City, QC, G1K 1K8
Tel: 418.529.3522
Hours of Operation:
Mon-Fri: 8 AM - 5 PM
Sat: 8 AM - 7 PM
Bentley Sales & Repair
 
352 Avenue Dorval (Local 376), Dorval, QC, H9S 3H8
Tel: 514.731.7373
Fax: 514.731.7371
Hours of Operation:
Mon-Wed: 9 AM - 6 PM
Thurs-Fri: 9 AM - 8 PM
Sat: 9 AM - 5 PM
Sun: Closed
Saskatchewan
 
 
Clark's Luggage
 
3000 5th Avenue, Regina, SK, S4T 2M7
Tel: 306.525.5563
Hours of Operation:
Mon-Fri: 8:30 AM - 5:30 PM
Sat: 9 AM - 3 PM
 
The Awl Shoppe
 
714 2nd Avenue North, Saskatoon, SK, S7K 2E1
Tel: 306.652.2188
Hours of Operation:
Mon-Wed & Fri: 8:30 AM - 6 PM
Thurs: 8:30 AM - 9 PM
Sat: 9 AM - 5:30 PM
 
 

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